Customer Service Agent (CSA)

Annual Salary Minimum: $24,322.01
Annual Salary Maximum: N/A

Duties & Responsibilities: Coordinates radio and data communication traffic according to established federal, state, and local rules and regulations. Performs duties of sending, receiving, relaying, monitoring, logging, recording, reporting and interpreting emergency and non-emergency information to and from mobile units or computerized data bases; operates radio and other data transmitting equipment. Performs administrative duties necessary for the operation of the communications center.

Minimum Training & Experience: Must be 18 years old and a U.S. Citizen. Have a high school diploma or its equivalent.

Must be able to pass a background investigation, including a polygraph examination.

Exam & Evaluation Information: A written, multiple-choice test is required. Please see continuous recruitment Requisition SWD-81121aa for complete testing information.

*****YOU MUST GO TO thejobsite.org    AND FOLLOW DIRECTIONS BELOW*****

Additional Information: This requisition is for information only and will not officially start the application process for you. YOU MUST APPLY FOR THIS JOB BY USING REQUISITION # SWD-81121aa.

Go to CareerSearch Now!
Click on "Statewide"
Enter SWD-81121aa (exactly as it appears here) in the blank on Line 1 on the search screen
Click on "Find Job Opportunities"
Click on the Customer Service Agent job title (the one listed under the agency title of State of Georgia)
Click on the red "Apply" button

For positions with the Department of Public Safety, selected applicants must pass a background investigation, including a polygraph examination, before hire.

For more information about this job contact:*
   Personnel Services
   404-624-7553